Prioritize customer service experience as a top priority, with a keen eye for detail and responsiveness to urgent requests. Take initial calls from end users, logging data efficiently and effectively. Provide initial diagnosis for potential resolutions, ensuring swift and accurate troubleshooting. Monitor tickets, prioritize work for analysts and engineers, and provide cl

This position is responsible for working closely with accounts to coordinate vehicles and/or other units for sale, review work performed, ensure appropriate & timely sale line up, and ensure effective operational flow. Job Responsibilities Manage account relationships, maintaining effective communications and ensuring customer requirements are met. Moving cars, verifying r

Threat Investigation Analyst Job ID 2024 4387 Type Regular FTE Responsibilities Sentinel Technologies is seeking a Threat Investigation Analyst to join our growing SOC team. We are looking for a skilled cybersecurity professional responsible for investigating report alerts, anomalies, vulnerabilities, and potential security risks within our own and our client's environmen

Technical Support / Product Trainer Location US FL Boca Raton | US IL Itasca Company Canon Solutions America, Inc. Requisition ID 31784 Category Product Support Position Type Full Time About the Role Provides comprehensive technical support to all other technical positions within the division. Accountable for developing, administrating, and presenting comprehensive techni

Provide customers and sales support and training related to platform behavior, order processing behavior, market structure, and feature/functions. Perform daily system checks and periodically review audit logs to verify system changes. Monitor active production, disaster recovery, and certification/test environment systems and ensure Cboe platforms and systems are operati

People First Culture, Leadership and Functional Training/Development Opportunities, Generous PTO...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces t

Are you challenged and motivated by working with an ever growing combination of new and immerging technologies? This position leads a team of desktop technicians responsible for solving client computing problems while implementing new technologies for both library staff and patron services. Partners with internal/external staff and vendors balancing the resolution of supp

Resolves advanced technical hardware and software issues. Provides resolutions to issues escalated by Level 1. Advanced knowledge in administrative tasks on workstations. Extensive knowledge in software, hardware, network, and peripheral support. Over the phone remote support and hands on support to resolve technical issues. Responds to tickets escalated from our Level 1

Maintain and repair MFPS and resolve customer complex printing issues, mentoring team members. Maintain effective relationships with his/her customers and sales On site service of MFPs, parts management, time and call management, learning new technologies, accurate record keeping, lead product advocate meetings Lead referrals, assists with customer assessments and solutio

In this position you will be responsible for managing client engagements, supervising, mentoring, and training Senior Consultants and Consultants who solve cyber security challenges for our clients. You will add value to our team by having an established and growing presence within the industry along with showcasing your deep technical expertise. In addition, you have a p

Who Are We? Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results . Are you ready to be audacious, be bold and drive chang

Perform installation, commissioning, troubleshooting, preventative maintenance and repair of ABB Medium Voltage (MV) Variable Frequency Drives (VFD) Investigate problems and independently initiate effective measures for their solution Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction Participate proactively in

The Senior Business Analyst/Software Developer completes all phases of enterprise systems development including business case justification, requirements definition, system design through prototyping, code development and testing, documentation, user training, and software evaluation. Characteristic Duties and Responsibilities Collect, analyze, and document business and u

Network Engineer Job ID 2024 4389 Type Regular FTE Responsibilities As a Network Engineer you will be responsible for maintaining and implementing WAN/LAN systems. The Network Engineer must be able to maintain the network management platforms, firewall security and others as required. The Network Engineer supports and improves the customer's large scale IT environment wit